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BridgeSproutMirror

Privacy Policy

Your privacy matters to us at BridgeSproutMirror

Effective Date: February 20, 2026 | Last Updated: February 20, 2026

Information We Collect

Personal Information You Provide

When you contact us for corporate flower arrangements or gift services, we collect information you voluntarily provide. This includes your name, business name, email address, phone number, delivery addresses, and specific requirements for your floral needs. We also collect payment information when you place orders, though this is processed securely through our payment partners.

For our corporate clients, we may collect additional business information such as company registration details, preferred delivery schedules, and budget requirements. This helps us provide tailored service that meets your business needs.

Information Collected Automatically

Our website automatically collects certain technical information when you visit. This includes your IP address, browser type, device information, and how you navigate through our site. We use this data to improve our website performance and understand how clients find our services.

Important: We never collect more personal information than necessary to provide our flower arrangement and delivery services. Your privacy is fundamental to how we operate our business.

How We Use Your Information

We use your personal information primarily to fulfill flower orders and provide excellent customer service. This includes processing your orders, coordinating deliveries, creating custom arrangements based on your requirements, and communicating about your service needs.

We also use information to improve our services and website experience. This helps us understand which corporate floral services are most valuable to our clients and how we can better serve the business community in United Kingdom.

Order Processing: Managing your flower orders, deliveries, and payment processing
Communication: Responding to inquiries, providing updates, and customer support
Service Improvement: Analyzing feedback and usage patterns to enhance our offerings
Business Development: Creating tailored corporate programs and subscription services

Information Sharing and Disclosure

BridgeSproutMirror respects your privacy and does not sell your personal information to third parties. We only share information when necessary to provide our services or when legally required.

Service Partners

We may share necessary information with trusted service partners who help us operate our business. This includes delivery partners, payment processors, and technical service providers. These partners are contractually obligated to protect your information and use it only for the specific services they provide to us.

Legal Requirements

We may disclose information if required by law, court order, or government request. We may also share information to protect our rights, property, or safety, or the safety of our customers and employees.

Data Security Measures

We treat the protection of your personal data with due care and deploy suitable technical and organizational safeguards to shield it. This encompasses safeguarded storage, encrypted exchanges, and restricted access to personal data inside our organization.

Secure Storage

Your personal data is kept in protected systems equipped with access controls and ongoing security monitoring.

Encryption

Sensitive data transfers are encrypted to safeguard information during transmission between your browser and our infrastructure.

Limited Access

Access to customer information is limited to staff who require it to deliver services.

Although we employ robust security measures, no online transmission method is completely secure. We continuously update our security practices to counter evolving threats.

Your Privacy Rights

You hold important rights over your personal data. In line with applicable laws, you may be entitled to view, amend, erase, or limit how your information is used.

Access: Ask for a copy of the personal data we keep about you
Correction: Update or rectify inaccurate data
Deletion: Request removal of your personal information (subject to legal retention rules)
Restriction: Limit how we handle your data in particular situations
Portability: Request transferring your data in a structured, widely used format

To exercise these rights, contact us with the details at the end of this policy. We will reply within a reasonable period as mandated by applicable law.

Data Retention

We keep personal data only as long as needed to deliver our services and meet legal obligations. Retention durations depend on the data type and the purpose it was gathered for.

Typical Retention Periods:

  • Customer contact and order information: around three years after the final service interaction
  • Payment transaction records: about six years for tax and accounting needs
  • Website analytics data: roughly two years and two months for service improvement analysis
  • Marketing communication preferences: Until you opt out or two years of inactivity

Cookies and Website Tracking

Our site employs cookies and similar technologies to enhance your browsing experience and gain insight into how visitors interact with our platform. Cookies help us remember your preferences and evaluate site performance.

You can manage cookie preferences through your browser settings. However, turning off certain cookies may affect how the site functions. For detailed information about our cookie practices, please review our Cookie Policy.

Third-Party Links

Our site might include links to external websites or services. This privacy policy covers only BridgeSproutMirror and our site. We are not accountable for the privacy practices of external websites.

We invite you to review the privacy policies of any third-party websites you access via links on our site.

Policy Updates

We might revise this privacy policy from time to time to reflect changes in our practices, offerings, or legal obligations. If major changes occur, we will refresh the "Last Updated" timestamp at the top of this policy.

We recommend that you periodically review this policy to stay informed about how we safeguard your privacy.

Contact Us About Privacy

If you have questions about this privacy policy, wish to exercise your privacy rights, or have concerns about our handling of your information, please reach out to us.

Contact Us About Privacy

BridgeSproutMirror Privacy Team
2 Petal Street, London
London, United Kingdom SW1A 1AA

Email: [email protected]
Phone: +44 20 7946 0999

For privacy-related inquiries, please include "Privacy Request" in your subject line and provide as much detail as possible about your request. We aim to respond to all privacy requests within seven business days.